Effective Date: 01/01/2024

At Voolt360, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number, company name, and job title.
• Billing information, including payment details and billing address.

Non-Personal Information:

• Browser type, IP address, operating system, and device information.
• Usage data such as pages visited, time spent on our site, and click activity.

Information You Provide:

• Data submitted via contact forms, service inquiries, or subscription to our newsletter.
• Feedback, reviews, or survey responses.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services.
• Process payments and manage transactions.
• Respond to inquiries and provide customer support.
• Personalize your experience on our website.
• Send marketing communications, updates, and promotional materials (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., payment processors, hosting providers).
• Legal Obligations: When required by law, such as responding to court orders or regulatory requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: To analyze website performance and user behavior.
• Marketing Cookies: To deliver personalized ads and track campaign effectiveness.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without them.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal and contractual obligations.
• Opt-Out: Opt-out of receiving marketing communications.
• Data Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at support@voolt360.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. International Data Transfers

If you are accessing our website from outside [Insert Country], your data may be transferred to and processed in a country with different data protection laws. By using our services, you consent to this transfer.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: support@voolt360.com
• Phone: +35699017883